Decanting tenants an excellent practice guide


Every time a recent disaster occurred, a leading Housing Association deployed an on-the-ground catastrophe response (CATS) teams could keep the many displaced tenants in the impacted area. The Housing Association required an unexpected emergency housing solution for the team that can provide:

• 24/7/365 usage of comfortable, long lasting accommodations

• Flexible leasing terms and duration of stay options

• Convenient locations in the affected regions additionally,

to make sure costs were managed effectively, the company required a remedy that included consolidated, centralised billing. Previously, downline were negotiating lease terms and signing agreements without company authorisation. This triggered higher lodging costs, increased incidental charges and greater financial risks and exposure for both the employee and also the client.


The Housing Association required to secure an extensive emergency housing solution that could website and streamline the billing process so the CATS team could give attention to meeting their tenant’s needs. Jigsaw, with its broad inventory of hotels, apartments, homes plus much more, was able to provide you with the Housing Association CATS teams with furnished apartments on an extended stay over 1 month. This solution offered several benefits, including:

• Major financial savings

By consolidating all disaster-related employee costs, using furnished apartments rather than hotels, and identifying convenient options in the specific location, the consumer surely could reduce staff overtime previously used on invoicing and processing, eliminate short term stay hotel taxes and worked Jigsaw to barter exceptional leasing terms for longer (2 month) stays.

• Improved operating efficiencies through centralisation

Centralisation from the temporary housing process through Jigsaw allowed the client to boost operating efficiencies through providing one particular source for many housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time needed for repairs or relocation. Providing an urgent situation housing solution to get a leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered a more comfortable, home-like environment with larger areas, full-size kitchens and separate living rooms. This solution allowed the client’s employees to target less on the stress and inconveniences associated with escaping home for too long intervals plus much more on fulfilling the displaced tenant’s needs.

• Enhanced usage of details

Centralised event data allowed for simplified and consolidated catastrophe reporting. Moreover, this functionality provided enhanced reporting features essential for successfully managing expenses, sharing information and improving service. Results Through providing a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process plus more suitable housing accommodations, Jigsaw might assist the client save a great deal of time, money and resources. Therefore, the Housing Association enjoyed a savings of greater than 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP for each apartment. To understand more about this case study or how Jigsaw can function with you use a temporary housing solution on your catastrophe response teams, please call 0845 0000 792 or complete the proper execution below.

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