Decanting tenants a good practice guide


Each time a recent disaster occurred, a number one Housing Association deployed an on-the-ground catastrophe response (CATS) teams could keep the many displaced tenants in the impacted area. The Housing Association required an urgent situation housing solution for the team that could provide:

• 24/7/365 use of comfortable, long term accommodations

• Flexible leasing terms and period of stay options

• Convenient locations inside the affected regions additionally,

to make certain costs were managed effectively, the corporation required a fix that included consolidated, centralised billing. Previously, associates were negotiating lease terms and signing agreements without company authorisation. This resulted in higher lodging costs, increased incidental charges and greater financial risks and exposure for the employee and also the client.


The Housing Association had to secure an all-inclusive emergency housing solution that might website and streamline the billing process hence the CATS team could focus on meeting their tenant’s needs. Jigsaw, with its broad inventory of hotels, apartments, homes plus more, could supply the Housing Association CATS teams with furnished apartments for an extended stay over 1 month. This solution offered many perks, including:

• Major personal savings

By consolidating all disaster-related employee costs, using furnished apartments instead of hotel rooms, and identifying convenient options in the specific location, the client might reduce staff overtime previously used on invoicing and processing, eliminate short-term stay hotel taxes and dealt with Jigsaw to barter exceptional leasing terms for longer (2 month) stays.

• Improved operating efficiencies through centralisation

Centralisation in the temporary housing process through Jigsaw allowed the customer to further improve operating efficiencies by offering an individual source for those housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time required for repairs or relocation. Providing an unexpected emergency housing solution for a leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered a more comfortable, home-like environment with larger living spaces, full-size kitchens and separate rooms. This solution allowed the client’s employees to concentrate less about the stress and inconveniences associated with getting away from home for too long intervals plus much more on fulfilling the displaced tenant’s needs.

• Enhanced entry to critical information

Centralised event data allowed for simplified and consolidated catastrophe reporting. Additionally, this functionality provided enhanced reporting features important for successfully managing expenses, sharing information and improving service. Results By giving a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process plus much more suitable housing accommodations, Jigsaw was able to help the client save lots of time, money and resources. Because of this, the Housing Association possessed a savings of greater than 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP for every apartment. To learn more about this example study or how Jigsaw can function along to supply a temporary housing solution for your catastrophe response teams, please call 0845 0000 792 or complete the shape below.

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