Huntington Beach is the latest city to interact their citizens like never before with their MyHB mobile app. City officials found that 40% of people to the city’s website was from cellular devices. Using features like Government, Beach Information, Experience HB, City News, Upcoming Events, and Services, citizens will see it easier than ever to stay associated with their city with a number of taps on their own mobile device.
Residents and visitors alike can now learn more about facilities, libraries, points-of-interest as well as the over 100 parks, as well as information, numbers, maps and directions, as well as have accessibility to city council agendas. They are able to stay informed and up-to-date on the latest happenings and upcoming events with the City News and Upcoming Events sections. The status of requested permits can be checked inside the app using the permit number, APN or property address. Beach Information and facts are just about the most visited tabs on the city’s website. Now surfers and beach goers can find out beach conditions with some taps inside the Citizen engagement . Beach and surf conditions furnished by Surfline are fed to the app daily at 7:05am. Characteristics and processes will periodically be added in.
Monthly, the town will feature a special tab to highlight a celebration or service that is unique compared to that month. Dynamic information will be time sensitive and ever-changing as events appear and vanish. The very first such event may be the city’s upcoming airshow. The app is launching with functionality to advertise the airshow, providing all pertinent event information and including an FAQ section. Available too, will be parking information, and Uber and Lyft drop-off and pick-up locations. Citizens should be able to report issues and incidents relating to the airshow that’ll be received, tracked, and resolved by police and city officials, determined by issue type. The info collected will be valuable not just in handle the difficulties as is also reported but to further improve upon citizen experience for those future events.
Be on the lookout for that capacity to Benefit by an Issue with the app, because city plans to replace their current issue reporting provider with the MyCivic RAI following the year.
To learn more about Citizen engagement check out this useful web portal